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Frequently Asked Questions

Why should I pay for my email?

Fidei.email is a small business. We make money by selling you a service, not by tracking, analyzing, and monetizing your data.

There exist popular email offerings without a fee, but this does not mean that they are free. "When you don't pay for a product", the saying goes, "you are the product". The companies behind these offerings aren't charities and you can be sure that they are making money off of your usage of their products. This is done by analyzing the emails you send and showing you related advertising as you browse the web.

We charge a small monthly fee, which is reduced substantially if you pay yearly.

Can I use my own domain?

Yes. See our domains page for more information.

Does Fidei.email filter out spam?

Yes. Fidei.email has advanced spam blocking functionality. One tip, however, is to save your shiny new Fidei.email address for your personal correspondence and keep that old email for subscriptions and bulk mailers.

Can I Use End-to-End Encryption?

Yes. Our Webmail interface has End-to-End encryption via a seamless integration with Mailvelope. And, you can always use any mail application you like that supports encryption. For e2ee, we recommend Mozilla Thunderbird on your computer, K-9 Mail on your Android phone, and Canary Mail on your iPhone.

Can fidei.email work for my organization?

Yes. We are hosting email for some well-known Christian organizations and we'd love to host yours too. Read more about Fidei for Custom Domains and view our pricing when you're ready.

Do you offer a family plan?

Yes. We love large families and want to help provide email for the entire family without breaking the bank. Read about our Family Friendly Pricing.

What are your privacy and security practices?

At Fidei we take your privacy and security very seriously.

We don't allow any unencrypted connections to our servers, which means that emails that you send and receive are encrypted on their way to and from our servers.

Please read our detailed Privacy Policy to see how we keep your information safe.

What are your quotas?

Our normal email plans come with 7 GiB of storage space per account.

You can purchase additional storage ad-ons for the following prices:

  • +$2 /mo: up to 15 GiB
  • +$5 /mo: up to 30 GiB

The above prices add on to the normal prices found on our pricing page and reflect the total amount of storage space per account.

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